Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
5.8/10
Guest rating
Rooms
5.0
Location
7.8
Service
5.0
Dining
5.0
Guest reviews
5.8/10
based on 8 reviews
3.2
3.2/10 based on 9 reviews
Kevin
United States,
January
2025
5.4/10
Rooms
Service
Location
Dining
Facilities
Howard
United States,
November
2024
7.6/10
I had a mixed experience at the hotel. On one hand, I appreciated the spacious rooms and great location, with the MTR station just across the street and plenty of attractions within walking distance. However, the cleanliness left much to be desired, especially with a lingering foul smell on the ground floor and rude staff at times. Overall, it offers decent value for money if you are looking for a budget stay in Tsim Sha Tsui.
Rooms
8.0
We were pleasantly surprised by how spacious the double and triple rooms were, fitting up to 4 people each comfortably for our short stays.
Service
6.0
I found the receptionist, a Filipino woman from Bohol, to be quite helpful, but overall, the staff could be indifferent or even rude at times.
Location
9.0
The location is fantastic, with easy access to the TST MTR and many tourist spots like the promenade and ferry terminals all within walking distance.
Dining
Facilities
Ella
United Kingdom,
November
2024
6.8/10
My stay at the hostel was quite an experience, with a mix of downsides and minor upsides. The room was definitely cramped and not very comfortable, but it was clean. The service was lacking in many areas, especially regarding some issues we faced with our reservations. The location was decent, with easy access to public transport, which is a plus. However, the overall experience was marred by significant management and service failures that made it hard to fully enjoy my time there.
Rooms
The room was very cramped and not very comfortable, with only a small bed and a partition wall separating the bathroom, which had no shower space. Rating: 4/10
Service
The service was incredibly disappointing, especially with how management handled our room situation and the lack of communication regarding our reservations. Rating: 2/10
Location
The location was decent, being close to a major transport hub, which was convenient for getting around. Rating: 7/10
Dining
Facilities
The building felt neglected overall, with dirty stairwells and a general sense of unkemptness, even if the room itself was clean. Rating: 3/10
Aiden
United Kingdom,
November
2024
7.0/10
Rooms
Service
Location
Dining
Facilities
Bill
United States,
August
2024
5.0/10
Chung King Mansions is an experience, and not always the good kind. It has a unique vibe, with its chaotic atmosphere and a location that's super central. However, the cramped conditions and questionable cleanliness in some areas really took away from the stay. While it's budget-friendly, the overall service and organization were deeply disappointing, making it hard to recommend without serious reservations.
Rooms
5.0
The rooms were incredibly cramped and had a constant feeling of dampness. My room was small, and it was hard to move around comfortably.
Service
5.0
The service was chaotic and frustrating at times, especially with room assignments and handling luggage. I felt disrespected by how my belongings were treated.
Location
8.0
The location is prime, right near a large MTR station and plenty of restaurants. However, the surrounding area can feel overwhelming with touts and a crowded feel.
Dining
Facilities
5.0
The building is filled with small lifts which can lead to long waiting times. The overall maintenance of communal spaces is lacking.
Emily
United Kingdom,
August
2024
7.8/10
Overall, I had a decent stay. The place was clean and provided everything I needed, including a helpful staff member who even assisted with my luggage. However, the room was quite small and the bathroom setup left much to be desired. The location is a huge plus, being close to public transportation and local eateries. Still, be prepared for a bit of a cramped experience.
Rooms
6.0
The room was tiny but clean, barely fitting the two double beds and a small restroom.
Service
9.0
The customer service was excellent; staff was very helpful, especially individual assistance to the room.
Location
9.0
The hotel is conveniently located near public transport and restaurants, perfect for exploring the city.
Dining
Facilities
7.0
Basic facilities like air conditioning, a shared refrigerator, and laundry service are available.
Lloyd
United Kingdom,
August
2024
6.2/10
Rooms
Service
Location
Dining
Facilities
Ted
United States,
July
2024
5.0/10
This hostel was a major letdown. Upon arrival, they insisted our booking was canceled because we checked in after 6 PM and then tried to charge us extra for the room. The place felt unsafe, and we were only able to use it to sleep. It was convenient in terms of transport but overall not worth recommending at all.
Rooms
5.0
The rooms were tiny and not well-maintained. The smell in the room was awful.
Service
5.0
The service was rude and unhelpful, and they made a big deal about changing prices unexpectedly.
Location
5.0
The location is close to ferries and public transport, but the area felt unsafe.
Dining
Facilities
5.0
The hostel lacked basic facilities like a common area or ventilation, which was disappointing.
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